User Agreement

Last Updated: 05.07.2025

1. Introduction

At Solio Analytics Limited, we aim to make strategic planning smarter and more enjoyable. We believe in transparency and simplicity, which is why we've kept this User Agreement as clear as possible. If you ever have questions, we're here to help.

Welcome to Solio Analytics Limited (Solio Analytics LTD, "we", "our", or "us"). This User Agreement ("Agreement") sets out the terms under which you may create an account and use our services, including our Fantasy Premier League (FPL) planning tools and analytics platform ("Service").

By creating an account or using our Service, you confirm that you have read, understood, and agreed to this Agreement. If you do not agree, please discontinue use of our Service.

For full details on our legal terms, please refer to our Terms of Service and Privacy Policy.

2. Account Creation & Responsibilities

  • Users must be at least 18 years old or have parental consent to create an account.
  • Accounts must be created via Google login.
  • Users are responsible for maintaining the confidentiality of their login credentials and all activity on their account.
  • Users must ensure their use of Solio Analytics LTD complies with the laws of their jurisdiction.

3. Data Collection & Privacy

  • We collect and process user data in accordance with our Privacy Policy.
  • This includes account information, technical data (like device type or IP address), and activity such as use of platform features (e.g. Solve button, plan edits, subscription interactions). We may also collect data from experimental features like gamification or rewards to help improve the platform.
  • Users have the right to access, modify, or request deletion of their data. To do so, please email [email protected]. You may also opt out of certain analytics or marketing uses as described in the Privacy Policy.

4. Acceptable Use

Users agree to use Solio Analytics LTD responsibly. The following activities are prohibited:

  • Creating multiple accounts for one individual.
  • Sharing accounts with others.
  • Using fraudulent or disposable email addresses to register.
  • Scraping, automating, or extracting data from the Service.
  • Tampering with, reverse-engineering, or modifying the platform.
  • Manipulating analytics, game mechanics, or experimental features in a deceptive or disruptive way.
  • Attempting to bypass pricing or regional restrictions.
  • Harassing, abusing, or impersonating other users or staff.
  • Republishing large sections of Solio Analytics LTD's content in a way that substitutes for using the platform.

Violations may result in account suspension, termination, or legal action where applicable.

5. Subscription & Payment

  • Solio Analytics LTD may offer both free and paid subscription tiers.
  • All payments are securely processed through Stripe. Solio Analytics does not store full payment details, but we may retain limited billing metadata (e.g. subscription tier, renewal date) to manage access and fulfil our service. Subscriptions auto-renew unless cancelled before the next billing cycle.
  • Refunds are generally not provided, except in exceptional circumstances.

For details, see our Terms of Service.

6. Account Suspension & Termination

  • Solio Analytics LTD reserves the right to suspend or terminate accounts for breaches of this Agreement or our Terms of Service.
  • Users may appeal a suspension within 7 days by contacting [email protected].
  • Upon termination, Solio Analytics LTD may retain certain data for compliance purposes, as outlined in our Privacy Policy.

7. Disclaimers & Liability

  • Solio Analytics LTD provides analytics and projections for informational purposes only.
  • We do not guarantee accuracy of our data, and users assume full responsibility for decisions made based on the Service.
  • Solio Analytics LTD is not affiliated with, endorsed by, or officially licensed by Fantasy Premier League (FPL), the Premier League, or Football DataCo.
  • We do not provide financial, investment, or gambling advice.
  • To the fullest extent permitted by law, we are not liable for any losses or damages arising from use of the Service.
  • Users agree to waive the right to participate in class-action lawsuits or any consolidated legal proceedings against Solio Analytics LTD.
  • Any legal claims must be brought individually in the designated jurisdiction as outlined in the Terms of Service.

8. Changes to This Agreement

  • Solio Analytics LTD may update this Agreement at any time.
  • If a material change affects users' rights, we will notify users via email or a notice on our website.
  • Continued use of the Service after updates constitutes acceptance of the new Agreement.

9. Contact Information

For questions about this Agreement, contact us at: